ACE Appoints Judy Matthews as Claims Client Relationship Manager for UK and Ireland

LONDON--(BUSINESS WIRE)--ACE today announced the appointment of Judy Matthews as Claims Client Relationship Manager for the UK and Ireland, as it continues to invest in its client-facing claims management team for ACE’s global accounts division.

Judy will work closely with both ACE’s business leaders and claims management teams and directly with clients and brokers to support the delivery of ACE’s multinational claims proposition. This new addition to the claims client relationship team demonstrates the success and growth of both our Global Accounts division and the claims client management team.

Judy has over 20 years insurance industry experience and joins from Markerstudy. Prior to that, Judy held leadership positions in claims management roles within RSA, where she was responsible for operational performance and client relationships. In her new role Judy will be based in London, reporting to Graham Lambourne, Multinational Claims Manager for ACE in Europe. Her appointment is effective immediately.

Peter Murray, Claims Director and Senior Vice President, ACE European Group, said: “In today’s complex risk environment, managing claims on a global basis for large, multinational clients can be a challenge for both clients and insurers. ACE’s claims client relationship management demonstrates the clear value in bringing claims management to the forefront of our relationship with clients throughout their policy lifecycle – from the moment they consider placing their programme with ACE to when they actually have a claim and beyond.

Judy’s extensive experience in both client-facing roles and in managing claims teams internally are a positive addition to our growing claims client relationship management team and will enable us to continue to provide the high service standards our customers expect from ACE.”


About ACE Group

ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.

ACE UK & Ireland’s five regions are:

∙ Ireland (Dublin and Belfast) ∙ Scotland (Glasgow, Aberdeen) ∙ The North (Leeds, Manchester, Newcastle) ∙ Midlands (Birmingham) ∙ London and South East (London, Maidstone, Reading)

Additional information can be found at:

ACE European Group Limited registered in England &Wales number 1112892 with registered office at 100 Leadenhall Street, London EC3A 3BP, authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.



ACE Group
Celine Lachevre
0207 173 7489