ACE launches ACE Travel Smart, a new mobile app for business travel clients

LONDON--(BUSINESS WIRE)--ACE Group today added ACE Travel Smart, a new mobile app, to its comprehensive business travel insurance proposition as it continues to invest in its offering for Europe-based businesses with international exposures.

According to ACE research, 86% of European businesses say their reliance on business travel remains as high as ever despite the advent of new technology1. ACE Travel Smart has been developed to help employers to fulfil their duty of care and mitigate the risks faced by employees while travelling. It offers:

  • An assistance contact button, giving direct access to ACE’s medical and emergency assistance partners whether they need advice on a minor ailment or a serious condition;
  • Live access to location-specific safety alerts (including for diseases, crime, civil unrest, acts of terrorism and natural disasters);
  • Translations of common medical conditions and medications;
  • Up-to-date embassy and consulate contact information;
  • A currency converter;
  • Pre-travel destination advice and information.

In a second version to be rolled out shortly, ACE Travel Smart will add new market-leading functionality, including an innovative online dashboard for risk, insurance, HR and benefit managers that will help them track and communicate with their travelling employees in real-time. It will also provide ACE’s multinational customers with access to the award-winning ACE Worldview technology platform.

The app is the latest feature of ACE Business Class, the company’s business travel insurance proposition. Alongside comprehensive insurance and assistance coverage for business travel worldwide, ACE Business Class offers – as standard – emergency medical transportation; security evacuation covering a wide range of perils including political or social unrest, terrorist attack or natural disaster; and access to emergency security advisory and assistance services alongside optional features and specialist expertise for high-risk industries.

Stephane Baj, Regional Director, of A&H Corporate and Affinity for ACE in EMEA, said:

“With employees increasingly travelling to less well-known destinations, EMEA businesses need a solution that offers comprehensive insurance cover, combined with high-quality 24/7 emergency and medical assistance and the technology that helps them stay in control. ACE Travel Smart is an innovative solution that brings all the elements of ACE’s business travel proposition together, helping employers to fulfil their duty of care while providing the information that staff need to make their travel safer and easier.”


About ACE:

ACE Group is one of the world’s largest multiline property and casualty insurers. With operations in 54 countries, ACE provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. ACE Limited, the parent company of the ACE Group, is listed on the New York Stock Exchange (NYSE: ACE) and is a component of the S&P 500 index.


1 ACE European Risk Briefing, ‘Emerging Risks Barometer’, December 2013



For further information, please contact:
Nicholas Mandalas - Regional Communications Manager, Europe, Eurasia & Africa
T: +44 20 7173 7793